Política de reembolso
Return and Refund Policy
EU Right of Withdrawal
If you are located in the European Union, you have the right to withdraw from your purchase within 14 days of receiving the last item in your order, without giving any reason.
To exercise your right of withdrawal, you must notify us before the 14-day period expires. You can start a return or cancellation request through your account at: https://account.avioragoods.com
After notifying us, you have 14 days to return the item(s) to us.
Refunds
Once we receive your return, we will process your refund within 14 days. We will refund the original purchase price, including the standard outbound shipping cost. We will not refund any premium or express shipping upgrades you selected at checkout.
Refunds will be issued to your original payment method.
Return Shipping
[Specify here who is responsible for return shipping costs and whether you provide a return label.]
Exemptions
The right of withdrawal does not apply to:
- Personalized or custom-made products
- Perishable goods
- Sealed hygiene or personal care products that have been opened
- [Add any other exemptions relevant to your products]
All Other Customers
We accept returns within 14 days of delivery. To start a return, visit: https://account.avioragoods.com